Coaching Employees to Improve Their Performance

February 20th, 2014|

If you were to rate yourself on a scale of 1-10, with 10 being the highest in your ability to coach your employees, what would your score be? There are four types of employees: (4) Low Engagement-Low Performance, (3) High Engagement-Low Performance, (2) Low Engagement-High Performance, (1) High Engagement-High Performance. Group four needs an attitude

Professional Development Series: Leadership Dynamics

June 13th, 2013|

Leading from Within – Power of attitude, choice and personal resolve 360° Leadership Principles – Leading above, beside & below with assertiveness Positively Influencing Others – Examining your strengths and using powerful human relations

When people don’t listen to you in person or via email, what do you do?

June 13th, 2013|

In person: Make Eye Contact, avoid distractions like cell phone or computers, sit face to face, LOOK like your listening, lean inward toward the person, avoid sleeping (always good to do during boring meetings), use short sentences instead of droning on and on….ask for feedback periodically to make sure they understand, ask questions – let

Are Your Meetings Positive & Productive?

February 13th, 2013|

Our emergency department kicked off a new arrival process a few months ago and there are some things that need to  improve.  When we only focus on what is not working well, then we may create negativity among the group and lack of participation and engagement.  I sent this outline to our CNO to consider

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